Service Value Plan
Access Media 3 now proudly offers a Service Value Plan eliminating any concerns about being charged additional service fees. For a low monthly fee of $4.99 our Service Value Plan will provide comprehensive coverage for service and repair technician visits to your home for our tv, internet and phone services. Plan requires a 12 month minimum on account.
Plan Coverage Includes:
• Unlimited service and repair calls for TV, internet or phone services.
• Replacement or repair of faulty inside wiring directly related to the service it provides
• Replacement of defective or faulty equipment covered under warranty
• Maintenance and repair to equipment or services due to unintentional customer caused malfunction.
• Maintenance and repair of all AM3 equipment and network.
• Service calls that result in customer education
• Verifying network connections
• Damage not caused directly by customer such as issues at the property or outside interferences that result in issues with service.
Plan Does Not Include:
• Installation of new outlets or services
• Voluntary equipment swaps
• Equipment drop off and retrieval
• Missed appointment charges
• Deliberate or negligent damage to wiring or equipment caused by customer.
• Repair or connection of customer owned equipment such as TV, DVD players, etc.
• Setting up a home wifi network
• Custom work such as drilling, wall fishing, tacking and wiring along the baseboard in unit.